Learn
Crypto, explained without the hype.
Short guides for your first purchase — and for avoiding the mistakes we see every week. Five minutes here saves you a scare later.
The basics
What is a wallet, and why do you need one?
A wallet is where your crypto lives: an address on the blockchain that only you control with your keys. At Novudi you need one because we do not hold your crypto — when you buy, we send it to the address you give us. Creating one takes a few minutes: download a trusted wallet app, write your recovery phrase down on paper (never as a photo or in your phone notes) and you have an address to receive at.
What does «non-custodial» mean at Novudi?
That your crypto never stays with us. You pay by bank transfer, and as soon as the payment clears we send the crypto to your wallet. There is no balance «inside Novudi» that depends on us: if we disappeared tomorrow, your crypto would still be in your wallet, untouched. It is the biggest difference from exchanges that hold their customers funds — and the reason we say it is yours from the first second.
Before your first purchase
Which network should I choose to receive USDT or USDC?
The same coin can travel over several networks, and the sending network must match the one your wallet uses. We deliver USDT over Ethereum, Tron or Polygon; USDC over Ethereum or Polygon. Rule of thumb: check which network your wallet — or the platform you want to receive at — supports, and pick that one. If you are receiving at an exchange, check its deposit page for the networks it accepts for that coin. When in doubt, ask us on chat before confirming — it cannot be changed afterwards.
What if I get the address or the network wrong?
Blockchain transactions are irreversible: there is no «cancel send». That is why we check the address with you before delivering, and why our team reviews every trade. Your part: copy and paste the address (never type it), check the first and last characters, and confirm the network is right. If anything is unclear during the trade, stop and message us on chat — five minutes of waiting beats a lost transfer.
Security
How not to fall for scams (what we see every week)
The three signs behind almost all of them: (1) someone you met online is «teaching you to invest» and rushing you; (2) you are asked to send crypto to «unlock» a profit, verify your account or pay a tax; (3) you are contacted «from Novudi» through a channel that is not novudi.com, support@novudi.com or our official phone number. We will never ask you for keys, codes, or to send crypto to verify anything. If something feels off, forward it to us — we will tell you whether it is genuine.
Wallet ready?
Make your first purchase with the team alongside you on chat.